Privacy Policy

GrowUp Farms respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, or interact with us online.

Who We Are

GrowUp Farms is a UK-based vertical farming business growing fresh British salad leaves.

Registered Data Controller: GrowUp Farms
ICO Registration Number: ZB555324

If you have any questions about this policy or your personal data, please contact us at:

๐Ÿ“ง privacy@growupfarms.co.uk

What Information We Collect

We may collect and process the following information:

Information you provide to us:

  • Name
  • Email address
  • Phone number (if provided)
  • Message or enquiry details
  • Job application details (if you apply for a role)

Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Time spent on pages
  • Referral source
  • Cookie preferences

How We Use Your Information

We use your personal data to:

  • Respond to enquiries submitted through our contact forms
  • Provide customer support
  • Process recruitment applications
  • Improve our website and user experience
  • Analyse website traffic and performance
  • Keep our website secure
  • Send marketing communications where you have opted in

Lawful Basis for Processing

Under UK GDPR, we process your data using one or more of the following lawful bases:

  • Legitimate Interests โ€“ responding to enquiries and improving our services
  • Consent โ€“ where you opt in to marketing communications or cookies
  • Contract โ€“ where processing is necessary to provide products or services
  • Legal Obligation โ€“ where required by law

How We Share Your Data

We do not sell your personal data.

We may share data with trusted third parties who help us operate our website or business, such as:

  • Website hosting providers
  • IT support providers
  • Analytics services (such as Google Analytics)
  • Email and communications platforms
  • Recruitment platforms (where applicable)

All third parties are required to keep your data secure and only use it for agreed purposes.

How Long We Keep Your Data

We only retain personal data for as long as necessary.

Typical retention periods:

  • Contact form enquiries: up to 12 months
  • Recruitment enquiries: up to 6 months unless agreed otherwise
  • Analytics data: up to 26 months
  • Customer records: as required for business and legal purposes

Cookies

Our website uses cookies to improve functionality and understand how visitors use the site.

These may include:

  • Essential cookies
  • Performance / analytics cookies
  • Marketing cookies (where consented)

You can manage your preferences through our cookie banner or browser settings.

Your Rights

Under UK GDPR, you have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data (where applicable)
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise any of your rights, please contact:

๐Ÿ“ง privacy@growupfarms.co.uk

We aim to respond within 30 days.

Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, misuse, loss or disclosure.

Complaints

If you are unhappy with how we use your data, please contact us first.

You also have the right to complain to the Information Commissionerโ€™s Office (ICO):

๐ŸŒ www.ico.org.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

GrowUp Farms
2 Montagu Road, Sandwich, CT13 9FA
๐Ÿ“ง privacy@growupfarms.co.uk